Napoleon Support Center

For Servicing, Installation and Parts please contact an authorized Napoleon Dealer. To find a local dealer, use the Find a Dealer button below. We suggest you have your model and serial number ready.

Find A Servicing Dealer

Customer Solutions

Phone: 1-866-820-8686
Hours Of Operation: Monday – Friday: 8:30am – 5:00pm (Excluding all Canadian Holidays)


Canadian Corporate Contact
Wolf Steel Canada
9 & 24 Napoleon Road
Barrie, Ontario
Canada, L4M 0G8
US Corporate Contact
Wolf Steel USA LLC
103 Miller Drive
Crittenden, Kentucky
United States, 41030