Napoleon Support Center
For Servicing, Installation and Parts please contact an authorized Napoleon Dealer. To find a local dealer, use the Find a Dealer button below. We suggest you have your model and serial number ready.
Customer Solutions
| Email: | hvac@napoleon.com |
|---|---|
| Hours Of Operation: | Monday – Friday: 8:30am – 5:00pm (Excluding all Canadian Holidays) |
| For HVAC no heat emergencies, please call our regular toll free number and press zero. An associate will ensure you receive an urgent call back to resolve your situation. |
| Phone: 1-866-820-8686 |
Locations
| Canadian Corporate Contact |
|---|
| Wolf Steel Canada |
| 9 & 24 Napoleon Road |
| Barrie, Ontario |
| Canada, L4M 0G8 |
| US Corporate Contact |
|---|
| Wolf Steel USA LLC |
| 103 Miller Drive |
| Crittenden, Kentucky |
| United States, 41030 |
