Napoleon Support Center
For Servicing, Installation and Parts please contact an authorized Napoleon Dealer. To find a local dealer, use the Find a Dealer button below. We suggest you have your model and serial number ready.
Customer Solutions
Email: | hvac@napoleon.com |
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Hours Of Operation: | Monday – Friday: 8:30am – 5:00pm (Excluding all Canadian Holidays) |
For HVAC no heat emergencies, please call our regular toll free number and press zero. An associate will ensure you receive an urgent call back to resolve your situation. |
Phone: 1-866-820-8686 |
Locations
Canadian Corporate Contact |
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Wolf Steel Canada |
9 & 24 Napoleon Road |
Barrie, Ontario |
Canada, L4M 0G8 |
US Corporate Contact |
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Wolf Steel USA LLC |
103 Miller Drive |
Crittenden, Kentucky |
United States, 41030 |